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How do I delete a user from my address?
How do I delete a user from my address?
Updated over 7 months ago

Do you want a user at your address to no longer have access to your energy data? Then you can easily delete them from your address.

Delete a user from your address

Note: Only users with the role of Administrator can delete a user from an address

  1. Go to Profile

  2. Under 'Home & Energy', choose the address to which you want to remove a user

  3. Go to Users

  4. Tap the user you want to delete

  5. Tap the Unlink user button

  6. A pop-up will open. Tap the Unlink this user button

  7. The user has now been removed from your address and can no longer access your energy data

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